Information Collected
Gen5 collects user information such as account details (name, email, phone number), device and browser data, as well as transaction data in Malaysian Ringgit (MYR).
We also use cookies and other tracking technologies to enhance user experience and analyze site usage.
Purpose of Information Use
The data collected is used for account management, service provision, transaction processing, and personalizing the user experience.
Additionally, it is used for security purposes, fraud detection, and legal compliance.
Cookies & Tracking
Cookies enable site functions, save user preferences, and conduct traffic analysis. Users can manage cookie settings through their browsers.
We do not sell cookie information to third parties and maintain full control over the tracking methods used.
Data Storage & Security
Personal data is securely stored using SSL encryption and the latest security measures to prevent leaks or unauthorized access.
We regularly review and update security protocols to ensure optimal protection.
Sharing Information with Third Parties
Gen5 only shares user information with third parties directly involved in transaction processing or platform operations who adhere to our privacy policy.
Third parties are not permitted to use information for any purposes other than those agreed upon.
User Rights
You have the right to access, correct, or delete your personal information stored by gen5 by contacting our customer support team.
We respect your privacy rights and will process your requests promptly.
Privacy Policy Updates
Gen5 reserves the right to modify this privacy policy from time to time. Changes will be announced on the official site, and users are encouraged to review the latest version regularly.
Data Security & Contact Us
Securing your information is our priority. If you have any questions about the privacy policy, you can contact our support team via the contact page. FAQ or continue using the gen5 site.